SAP Knowledge Base Article - Preview

2461704 - SAP Fiori Client - Control of login cookie failed, retry logon. - FC

Symptom

When using the SAP Fiori Client on an iOS or Android device get an error:

Control of login cookie failed, retry logon.

Issue is not seen using a browser.

To deactivate the cookie in the SICF is not an option.

Issued is solved if you delete all application information and reenter logon system info, then it will work once for login, then it is back to login failed.

You can also get the system to login ok again if you clear the cache and press back a few times then you can login again, but this is not acceptable for the enduser.

In the log:

2017-03-27 18:46:22 +0000 GMT+0200 (GMT+2) offset 7200 SMP_AUTH_PROXY ERROR didReceiveAuthenticationChallenge:completionHandler:, Authentication Error: no client certificate available for mutual authentication


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Environment

  • Fiori Client 1.8.6
  • iOS 10.3

Product

SAP Fiori Client 1.X.X for Android ; SAP Fiori Client 1.X.X for iOS

Keywords

Control, login cookie, failed, retry logon, Kapsel, cache, manager
Authentication Error, no client, certificate, available, mutual authentication , KBA , MOB-FC , SAP Fiori Client Native Mobile Application , Problem

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