2460739 - SAP IQ. License not valid after a new patch installation | SAP Knowledge Base Article

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2460739 - SAP IQ. License not valid after a new patch installation

Symptom

After a new patch level installation, license is no longer valid and IQ server failed to start!
Related message logged
Srvlog file:

Unable to start specified database
Failed to obtain license(s) for IQ_CORE feature from license file(s) of server(s).

 Iqmsg file:

I. 04/19 18:26:50. 0000000000 License feature name:  IQ_CORE
I. 04/19 18:26:50. 0000000000 License search path:   /xxx/yyyy//*.lic:
I. 04/19 18:26:50. 0000000000 FlexNet Licensing error:-5,414
I. 04/19 18:26:50. 0000000000 License Checkout Failed for IQ_CORE
I. 04/19 18:26:50. 0000000000 Exception Thrown from oslib/hos_sysam.cxx:908, Err# 0, tid 4 origtid 4
I. 04/19 18:26:50. 0000000000    O/S Err#: 0, ErrID: 549 (hos_sysamException); SQLCode: -1006269, SQLState: 'QBC69', Severity: 14
I. 04/19 18:26:50. 0000000000 [21161]: No SYSAM License Available


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Environment

  • SAP IQ16 SP11 PL06 and upper
  • SAP IQ16.1 SP01

Product

SAP IQ 16.0

Keywords

license, sybase, flexnet, sysam, upgrade , KBA , BC-SYB-IQ , Sybase IQ , Problem

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