SAP Knowledge Base Article - Preview

2460549 - smartedit doesn't open in a multi-tier environment

Symptom

  • When opening smart edit in a multi-tier environment (Apache server in front of hybris server), accessing through the web(Apache) server, browser renders a blank page.
  • Following exception is thrown in app(hybris) logs :


 [RestHandlerExceptionResolver] Translating exception [org.springframework.web.client.ResourceAccessException]: I/O error on GET request for "https://admin.hcelab.com:443/smarteditwebservices/v1/configurations": Connection timed out; nested exception is java.net.ConnectException: Connection timed out
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 | �[m�[1;31mERROR [ajp-bio-8010-exec-1] [10.16.101.62] [RestHandlerExceptionResolver] org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://admin.hcelab.com:443/smarteditwebservices/v1/configurations": Connection timed out; nested exception is java.net.ConnectException: Connection timed out
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:633)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:595)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:516)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.http.outbound.HttpRequestExecutingMessageHandler.handleRequestMessage(HttpRequestExecutingMessageHandler.java:382)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.handler.AbstractReplyProducingMessageHandler.handleMessageInternal(AbstractReplyProducingMessageHandler.java:109)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.handler.AbstractMessageHandler.handleMessage(AbstractMessageHandler.java:127)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.dispatcher.AbstractDispatcher.tryOptimizedDispatch(AbstractDispatcher.java:116)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.dispatcher.UnicastingDispatcher.doDispatch(UnicastingDispatcher.java:148)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.dispatcher.UnicastingDispatcher.dispatch(UnicastingDispatcher.java:121)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.channel.AbstractSubscribableChannel.doSend(AbstractSubscribableChannel.java:77)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.channel.AbstractMessageChannel.send(AbstractMessageChannel.java:423)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.channel.AbstractMessageChannel.send(AbstractMessageChannel.java:373)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.messaging.core.GenericMessagingTemplate.doSend(GenericMessagingTemplate.java:115)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.messaging.core.GenericMessagingTemplate.doSendAndReceive(GenericMessagingTemplate.java:150)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.messaging.core.GenericMessagingTemplate.doSendAndReceive(GenericMessagingTemplate.java:45)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.messaging.core.AbstractMessagingTemplate.sendAndReceive(AbstractMessagingTemplate.java:42)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.core.MessagingTemplate.sendAndReceive(MessagingTemplate.java:97)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.core.MessagingTemplate.sendAndReceive(MessagingTemplate.java:38)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.messaging.core.AbstractMessagingTemplate.convertSendAndReceive(AbstractMessagingTemplate.java:79)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.messaging.core.AbstractMessagingTemplate.convertSendAndReceive(AbstractMessagingTemplate.java:70)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.gateway.MessagingGatewaySupport.doSendAndReceive(MessagingGatewaySupport.java:431)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.gateway.MessagingGatewaySupport.sendAndReceive(MessagingGatewaySupport.java:405)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.gateway.GatewayProxyFactoryBean.invokeGatewayMethod(GatewayProxyFactoryBean.java:474)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.gateway.GatewayProxyFactoryBean.doInvoke(GatewayProxyFactoryBean.java:429)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.gateway.GatewayProxyFactoryBean.invoke(GatewayProxyFactoryBean.java:420)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.integration.gateway.GatewayCompletableFutureProxyFactoryBean.invoke(GatewayCompletableFutureProxyFactoryBean.java:65)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at com.sun.proxy.$Proxy195.loadAll(Unknown Source)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at de.hybris.smartedit.controllers.ConfigurationController.getConfiguration(ConfigurationController.java:72)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at sun.reflect.GeneratedMethodAccessor689.invoke(Unknown Source)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at java.lang.reflect.Method.invoke(Method.java:497)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:221)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:136)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:114)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:963)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:897)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:861)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.694 |     at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.webservicescommons.oauth2.HybrisOauth2UserFilter.doFilter(HybrisOauth2UserFilter.java:55)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:115)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:84)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:169)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.oauth2.provider.authentication.OAuth2AuthenticationProcessingFilter.doFilter(OAuth2AuthenticationProcessingFilter.java:176)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:101)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:101)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:82)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:157)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:185)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:255)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$StatisticsGatewayFilter.doFilter(AbstractPlatformFilterChain.java:344)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:225)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.webservicescommons.oauth2.HybrisOauth2UserFilter.doFilter(HybrisOauth2UserFilter.java:55)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:115)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:169)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.oauth2.provider.authentication.OAuth2AuthenticationProcessingFilter.doFilter(OAuth2AuthenticationProcessingFilter.java:176)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:66)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:157)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:225)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.webservicescommons.filter.RestSessionFilter.doFilter(RestSessionFilter.java:46)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:225)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.TenantActivationFilter.doFilter(TenantActivationFilter.java:88)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:225)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.Log4JFilter.doFilter(Log4JFilter.java:44)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:225)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain.doFilterInternal(AbstractPlatformFilterChain.java:155)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.XSSFilter.processPatternsAndDoFilter(XSSFilter.java:342)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at de.hybris.platform.servicelayer.web.XSSFilter.doFilter(XSSFilter.java:290)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:190)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.lang.Thread.run(Thread.java:745)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 | Caused by: java.net.ConnectException: Connection timed out
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.net.PlainSocketImpl.socketConnect(Native Method)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at java.net.Socket.connect(Socket.java:589)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1105)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.695 |     at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:999)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.696 |     at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.696 |     at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:153)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.696 |     at org.springframework.http.client.SimpleBufferingClientHttpRequest.executeInternal(SimpleBufferingClientHttpRequest.java:78)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.696 |     at org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:48)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.696 |     at org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:53)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.696 |     at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:619)
INFO   | jvm 1    | main    | 2017/02/14 19:50:59.696 |     ... 151 more

  • Accessing smartedit directly on the hybris server (bypassing Apache) works correctly.

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Environment

hybris commerce suite 6.0 to 6.3 - smart edit module

Keywords

Apache, smartedit, smart edit, configuration, smarteditwebservices, hostname, Connection timed out , KBA , CEC-COM-CPS-CKP , CPS Cockpits & hMC (SAP Commerce) , Bug Filed

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