SAP Knowledge Base Article - Preview

2459331 - How Restrict Agentry application access

Symptom

  • Multiple users are sharing the same Android client device with clients accessing two Agentry apps -- for example, Rounds Manager, and Work Manager
  • Each of the device user signs in through their own SSO login
  • All users for one of the applications -- for example Rounds Manager
  • For the other application, only some users are allowed to access it; those who are not authorized will be blocked

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Environment

  • SAP Work Manager version 6.x
  • SAP Inventory Manager version 4.x
  • SAP Rounds Manager version 3.x
  • SAP CRM Service Manager version 4.x

Product

SAP CRM Service Manager 4.0.0 ; SAP CRM Service Manager 4.1.0 ; SAP CRM Service Manager 4.2.0 ; SAP CRM Service Manager 4.3.0 ; SAP CRM Service Manager 4.4.0 ; SAP Inventory Manager 4.0 ; SAP Inventory Manager 4.1 ; SAP Inventory Manager 4.2 ; SAP Inventory Manager 4.3 ; SAP Rounds Manager 3.0.0 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4

Keywords

authorization, role, rule, access, authorize, restrict, restriction, signon, account, syclo, agentry, Work Manager, Rounds Manager, blocked, protect, security, secure , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , How To

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