SAP Knowledge Base Article - Preview

2459042 - Downloaded KM object file name in ZIP is garbled

Symptom

Access menu Content Administration→KM Content and select one document. Then click menu "Selection" and choose option "Download items as ZIP" to download file. You find file name is garbled in downloaded zip file. This issue happen to document using special language like Asia language (Japanese/Chinese) as file name. For pure English file name, this issue does not happen.

KM download ZIP garbled.png

zip.png


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Environment

SAP Enterprise Portal
Knowledge Management

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

Garbled characters,Garbling,wrong character
  , KBA , EP-KM-ADM , KM System Administration , Problem

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