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2458827 - ASE server is unresponsive - SAP ASE 15.7 SP50

Symptom

  • ASE is running in kernel threaded mode.
  • All connections to ASE hangs.
  • Connections already connected to ASE cannot run any commands.
  • Client connections are using TDS 4.6
  • ASE is only using one thread  (only one thread is configured for this server).
  • Received a 1621 error:

Error: 1621, Severity: 18, State: 1
Type '16' not allowed before login.

  • Invalid packet tdslength reported

kernel  ksmask__rpacket: Invalid tdslength value 30519, kpid: 77267032
kernel  originating node of previous invalid TDS packet: <IP Address> port : 46416


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Environment

SAP Adaptive Server Enterprise (ASE) 15.7 SP50

Product

SAP Adaptive Server Enterprise 15.7

Keywords

hanging, hang, hung , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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