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2458012 - ASE157 SP64 installation fail on solaris 11 - SAP ASE

Symptom

  • ASE 15.7 SP64 installation keeps failing on Solaris 11, errors report in ASE_Suite.log and relative logs can differ for different tries, possible errors are like:

Connectivity Language Modules error
class com.sybase.ia.common.InstallMergeModuleStatus FatalInstallException: Connectivity Language Modules: FAILED. See log file /sybase15//log/conn_lang.log for detail.

<conn_lang.log>:
Additional Notes: ERROR - UpdateSyInstallRegistryAction: Language Modules is required; but not installed.

SAP Java Runtime Environment error
Additional Notes: FATAL ERROR - class com.sybase.ia.common.InstallMergeModuleStatus FatalInstallException: Java Runtime Environment: FAILED. See log file /sybase15/log/jre7.log for detail.

<jre7.log>:
Additional Notes: ERROR -     class com.sybase.ia.common.OSBitSize.install() runtime exception:

Open Client error
Additional Notes: FATAL ERROR -     class com.sybase.ia.common.InstallMergeModuleStatus FatalInstallException: Open Client: FAILED.  See log file /sybase15/log/open_client.log for detail.

<open_client.log>
Additional Notes: ERROR - java.lang.NullPointerException: while trying to read the field 'hash' of a null object loaded from local variable 'e'

Interactive SQL error
Additional Notes: FATAL ERROR - class com.sybase.ia.common.InstallMergeModuleStatus FatalInstallException: Interactive SQL: FAILED. See log file /sybase15/log/dbisql.log for detail.

<dbisql.log>:
Additional Notes: ERROR - UpdateSyInstallRegistryAction: SAP Java Runtime Environment is required; but not installed.

  • Most of time the installation can succeed after:
    • unset $DISPLAY
    • set LD_BIND_NOW to 1

Read more...

Environment

  • SAP Adaptive Server Enterprise 15.7 SP64 (EBF 24718)
  • SunOS s01smxdb17a 5.11 11.3 sun4v sparc sun4v

Product

SAP Adaptive Server Enterprise 15.7

Keywords

Sybase, dataserver, install, fail, CR807211, sun solaris, sparc, 807211   , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Bug Filed

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