SAP Knowledge Base Article - Preview

2457468 - PP3 – Application Error When Navigating to Time Off / Time Sheet Section for Some Employees

Symptom

When navigating to some employees Time Off Tab on People Profile, an application error appears:

KBA PIC 1.jpg

Checks:

 - User has all the necessary time information fields populated.
 - Time Accounts can be opened via Manage data.
 - Affecting all browsers.


Splunk log results:

 
ERROR [SFDWRExceptionConverter] [213.151.118.190] [984157] [abtetrap01,AB Tetra Pak,eusfv4_STOCKPM168673.,dbPool2,sfadmin,sfadmin,en_GB] java.lang.NullPointerException (errorId=bd44d92d-842c-424e-95cd-9b5dfcf70828, timestamp=2017-03-28T12:15:53.805+0200): while trying to invoke the method com.successfactors.attendance.app.timedata.TimeDataContainer.getPlannedNetWorkingTimeForPP3(java.util.Date) of a null object loaded from field com.successfactors.attendance.ui.data.builder.pp3.TimeSheetPPViewBuilder.container of an object loaded from local variable 'this'


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Environment

People Profile

Product

SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705

Keywords

People Profile PP3 Time Sheet TimeSheetPPViewBuilder ECT-71030   , KBA , LOD-SF-EC-TIM , Time-Off , Problem

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