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2457080 - Backups hangs and does not complete - SAP ASE

Symptom

  • The Backup Server error shows a dump database running but not completing:

Apr  8 03:09:47 2017: Backup Server: 4.188.1.1: Database <database>: 111328386 kilobytes (84%) DUMPED.
Apr  8 03:10:02 2017: Backup Server: 4.188.1.1: Database <database>: 112604706 kilobytes (85%) DUMPED.
Apr  8 03:10:14 2017: Backup Server: 4.188.1.1: Database <database>: 113889570 kilobytes (86%) DUMPED.
Apr  8 03:10:26 2017: Backup Server: 4.188.1.1: Database <database>: 115171606 kilobytes (87%) DUMPED.
Apr  8 03:10:39 2017: Backup Server: 4.188.1.1: Database <database>: 116446240 kilobytes (88%) DUMPED.
Apr  8 03:10:54 2017: Backup Server: 4.188.1.1: Database <database>: 117728118 kilobytes (89%) DUMPED.
Apr  8 03:11:09 2017: Backup Server: 4.188.1.1: Database <database>: 119002848 kilobytes (90%) DUMPED.
Apr  8 03:11:22 2017: Backup Server: 4.188.1.1: Database <database>: 120287032 kilobytes (91%) DUMPED.
Apr  8 03:11:37 2017: Backup Server: 4.188.1.1: Database <database>: 121564280 kilobytes (92%) DUMPED.
Apr  8 03:11:50 2017: Backup Server: 4.188.1.1: Database <database>: 122840302 kilobytes (93%) DUMPED.

  • The ASE error log reports the following message during the time when DUMP DATABASE was running:

00:0002:00000:00090:2017/04/08 03:01:45.13 server  site_hdlr: No LOGCONN for packet from site 1, channel 6
00:0002:00000:00090:2017/04/08 03:02:35.52 server  site_hdlr: No LOGCONN for packet from site 1, channel 6
00:0002:00000:00090:2017/04/08 03:03:15.30 server  site_hdlr: No LOGCONN for packet from site 1, channel 6

  • Backups are taken through OSV (an Open Server API) and not the ASE Backup Server.

Read more...

Environment

SAP Adaptive Server Enterprise (ASE) 15.7

Product

SAP Adaptive Server Enterprise 15.7

Keywords

link, unlink, thread-safe, library, revert, undo , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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