2456526 - RABAX error while trying to import Best Practices package in Solution Administration | SAP Knowledge Base Article

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2456526 - RABAX error while trying to import Best Practices package in Solution Administration

Symptom

  • While trying to import the Best Practices package in Solution Administration, you get the below error:
    500 SAP Internal Server Error
    ERROR: SAP customer number unknown for installation number &XXXXXXXXXX& (termination: RABAX_STATE)
  • You see the below error in the Job logs:
    Step 001 started (program AI_SC_REFRESH_READ_ONLY_DATA, variant, user ID SOLMAN_BTC)
    User SOLMAN_BTC has used the destination SAP-OSS as S user SXXXXXXXXXX
    No destination for SAP customer number XXXXXX
    No installations flagged for system generation for customer XXXXXX
    No systems found to generate
    The following error messages have been returned by SAP Support Portal:
    User SXXXXXXXXXX - "Edit System Data" authorization not found for installation number XXXXXXXXXX
    User SXXXXXXXXXX - "Edit System Data" authorization not found for installation number XXXXXXXXXX
    User SXXXXXXXXXX - "Edit System Data" authorization not found for installation number XXXXXXXXXX

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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-IMP , Implementation / Project and Process Management , Problem

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