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2455649 - Replication Server was hung - SRS

Symptom

  • SAP Replication Server (SRS) was hung for a period of about 20 minutes. 
  • During that time, the SRS would not accept connection requests (for example, isql connection requests would time out). 
  • After the 20 minutes, the SRS resumed its normal processing. 
  • During the problem period, multiple instances of the following message pair were written to the repserver.log file:
     
    • E. 2017/03/16 14:27:11. ERROR #1027 DSI EXEC(2550(1) dataservername.databasename) - /dsiutil.c(390)
              Open Client Client-Library error: Error: 84083974, Severity 5 -- 'ct_results(): network packet layer: internal net library error: Net-Library operation terminated due to disconnect'.
       
    • E. 2017/03/16 14:27:11. ERROR #5215 DSI EXEC(2550(1) dataservername.databasename) - /dsiutil.c(393)
              The interface function 'SQLMoreResults' returns FAIL for database 'dataservername.databasename'. The errors are retryable. The DSI thread will restart automatically. See messages from the interface function for more information.

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Environment

SAP Replication Server (SRS) 15.7.1

Product

SAP Replication Server 15.7

Keywords

repserver hangs hung non-responsive , KBA , BC-SYB-REP , Sybase Replication Server (standalone) , Problem

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