SAP Knowledge Base Article - Preview

2453880 - Error displayed when accessing BC Customer function

Symptom

  • Business Central (BC) users were not able to access the entire application.
  • After a successful login, when they clicked on the Customer link, they received an internal error.
  • Reviewing the application log, a nullPointerException is occurring as a result of missing Affiliate Bank information.

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Environment

  • SAP Online Retail Banking 8.3

Product

SAP Online Retail Banking 8.3

Keywords

BC, Business Central, Customer, error, NullPointerException, Bank, Affiliate , KBA , FS-OCB , SAP Omnichannel Banking , Problem

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