2453394 - Various issues when the CRM WebClient UI is launched from the Enterprise Portal | SAP Knowledge Base Article

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2453394 - Various issues when the CRM WebClient UI is launched from the Enterprise Portal

Symptom

You are using the CRM WebClient UI with External Portal Integration and you notice several issues which don't happen with standalone CRM WebClient UI. This KBA takes two issues as examples. Both issues don't happen if the CRM WebClient UI is launched directly from the CRM system directly.

Issue 1: it is not possible to attach multiple files at a time 
Issue 2: the message area can’t be opened via clicking the arrow button


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

WebUI, Enterprise Portal , KBA , CA-WUI-EP , UI Portal Integration , Problem

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