SAP Knowledge Base Article - Preview

2452513 - How to change position and content of contact and company in context area (account information)

Symptom

After you confirm an account and contact in interaction center, contact person is displayed above and company name is displayed below.
You need to change the position of contact person and company name.


Read more...

Environment

  • SAP Customer Relationship Management (CRM)
    SAP Customer Relationship Management 7.0
    SAP Customer Relationship Management 7.0 on SAP enhancement pack
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-CTX , Context Area , CRM-IC-SEA , Account Identification , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.