2451812 - Missing display of text types in Solman ITSM and ChaRM documents | SAP Knowledge Base Article

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2451812 - Missing display of text types in Solman ITSM and ChaRM documents

Symptom

  • You work with Solution Manager ITSM Incident Management and some text types are not shown in WEB UI.
  • You work with Solution Manager Change Request Management  and some text types are not shown in WEB UI.
  • You work with CRM documents and (R) text types are not shown in crm_ui.
  • Copy Control of text log is not working after upgrade of Solution Manager.
  • Follow up documents missing texts in Solution Manager.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager all versions

Keywords

Control for Text Changes, SU99, SUSZ, Text Types, Display, Display Log, (C), (P), (R), ZMIN0001, ZMIV0001, SMIN0001, CRMORDERH, Text Management, ZMHF0001, ZMCR0001, ZMMJ0001, Follow-up, Follow up documents, Contro, MISSING TEXT , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CRM-BF-TM , Text Management , Problem

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