SAP Knowledge Base Article - Preview

2450089 - ITSM Reporting Duration of all the Messages remains Zero

Symptom

You handle your incidents with Solution Manager ITSM BW Reporting and your report durations (0PSRDURAT) keeps with value 0.

Description.png


Read more...

Environment

Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

0PSRDURAT, Duration, Reporting, Wrong reports, Wrong value, Sold to Party, ITMS Analytics, , KBA , SV-SMG-SUP-REP , Incident Management Reporting , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.