2449876 - Investigating UWL problems - Guided Answers | SAP Knowledge Base Article

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2449876 - Investigating UWL problems - Guided Answers


The following Guided Answers decision tree will assist you with resolving problems with Universal Worklist (UWL) portal application.

Problems investigated in this decision tree are:

  • Runtime problems
    • Loading tasks
    • Launching tasks
    • Delta Pull
    • Refresh of Completed Items
  • Configuration problems
    • UWL connectors maintenance
    • Delta Pull setup
    • Refresh of Completed Items setup
    • RFC destination
  • Substitution rules related
    • Intermitent problems
    • Persistent problems

The below referred decision tree will help you to identify the cause of the problem.



  • SAP Universal Worklist
  • SAP Enterprise Portal
  • SAP NetWeaver Application Server Java


SAP NetWeaver all versions


runtime, run time, configuration, settings, setup, set up, loading, launching, problem, xml, connector, destination, jco, rfc, launch, load, support information, navigation mode, httpwatch, child, parameter, webgui, trust, sso, trace, itemtype , KBA , EP-BC-UWL , Universal Worklist , Problem

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