SAP Knowledge Base Article - Preview

2449470 - How to create an incident regarding Agentry Client - Agentry/SMP

Symptom

You want to create an incident regarding Agentry Client (MOB-SDK-AGC).

You want to know which information is required by Product Support in order to troubleshoot incidents.


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Environment

  • Agentry Client all versions on all platforms.

Product

SAP CRM Sales 2.5.0 for Windows ; SAP CRM Service Manager 4.2.0 for Android ; SAP CRM Service Manager 4.2.0 for iOS ; SAP CRM Service Manager 4.3.0 for Android ; SAP CRM Service Manager 4.3.0 for Windows Mobile ; SAP CRM Service Manager 4.3.0 for iOS ; SAP CRM Service Manager 4.4.0 for Android ; SAP CRM Service Manager 4.4.0 for Windows Mobile ; SAP CRM Service Manager 4.4.0 for iOS ; SAP Inventory Manager 4.2.0 mobile app ; SAP Sales Manager 2.5.0 for Android ; SAP Sales Manager 2.5.0 for iOS ; SAP Work Manager 6.2.0 for Android ; SAP Work Manager 6.2.0 for Windows Mobile ; SAP Work Manager 6.2.0 for Windows Platform ; SAP Work Manager 6.2.0 for iOS ; SAP Work Manager 6.3.0 for Android ; SAP Work Manager 6.3.0 for Windows Mobile ; SAP Work Manager 6.3.0 for Windows Platform ; SAP Work Manager 6.3.0 for iOS ; SAP Work Manager 6.4.0 for Android ; SAP Work Manager 6.4.0 for Windows ; SAP Work Manager 6.4.0 for iOS

Keywords

agentry client, incident, ticket, crash, work manager, client, sales manager, inventory manager, crm service manager, how to, create, mob-sdk-agc , KBA , agentry client , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , How To

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