2449455 - Troubleshooting: SSO for Work Manager, Inventory Manager or ERP Mobile Add-On - decision tree | SAP Knowledge Base Article

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2449455 - Troubleshooting: SSO for Work Manager, Inventory Manager or ERP Mobile Add-On - decision tree

Symptom

  • There are issues in connecting the Agentry client to SAP Mobile Platform SMP 3.0 to the ECC/ERP backend using SSO
  • The mobile Agentry client is not properly connecting to the backend even though the javaBE.ini was properly configured with SSO authentication

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Environment

  • SAP Work Manager 6.4.X
  • SAP Inventory Manager 4.3.X
  • SAP Mobile Platform 3.0 SP11

Product

SAP Inventory Manager 4.3 ; SAP Mobile Platform 3.0 ; SAP Work Manager 6.4

Keywords

"Agentry SSO", "SAP Work Manager SSO", "Agentry authentication", "SAP Inventory Manager SSO", "Cannot Connect to SAP Work Manager", "Connection Failed SSO Agentry", "Agentry LDAP SSO","SMP 3.0 Agentry SSO","Multi-users SSO Agentry" , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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