2449409 - DB2DBAccess.getSAPReleaseFromDB (Failed to get SAP Release from CVERS) - error during SWPM execution | SAP Knowledge Base Article

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2449409 - DB2DBAccess.getSAPReleaseFromDB (Failed to get SAP Release from CVERS) - error during SWPM execution

Symptom

SWPM stops with this error in the GUI: 

An internal installation error occurred in function: DB2DBAccess.getSAPReleaseFromDB
(Failed to get SAP Release from CVERS. See log file getSAPReleaseFromDB.log for details.)

In the sapinst_dev.log, you can see an error like this:

ERROR <timestamp> (<user account>) [/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/sapinst/CSiStepExecute.cpp:1111]
id=controller.stepExecuted errno=FCO-00011
The step createSourcePropertiesFile with step key |NW_Export|ind|ind|ind|ind|0|0|NW_ABAP_Export_Dialog|ind|ind|ind|ind|abapUnload|0|
NW_ABAP_Export|ind|ind|ind|ind|0|0|createSourcePropertiesFile was executed with status ERROR ( Last error reported by the step:
An internal installation error occurred in function: DB2DBAccess.getSAPReleaseFromDB
(Failed to get SAP Release from CVERS. See log file getSAPReleaseFromDB.log for details.).

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Environment

  • Software Provisioning Manager tool (SWPM);
  • System based on SAP NetWeaver 7.1 or higher;
  • Unix Operating System;
  • DB2 Database.

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

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