The (performance)problem is related to catalog synchronization, which is taking a long time in some scenarios.
For simpler products with just a few connected variants and no connected multimedia this process is “relatively fast”.
When ending a workflow, ie. when the last approver has approved a task/workflow the de.hybris.platform.catalog.jalo.SyncItemJob is run, and for aforementioned simpler products this will take more time (between 30 s to 1 1/2 min). However, for more enriched products with more connected variants and multimedia this process will take up to 8 mins.
All Hybris Version (Especially below 6.0)
KBA , CEC-COM-CPS-PRF , CPS Performance (SAP Commerce) , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.