SAP Knowledge Base Article - Preview

2448963 - SAP Marketing - Restrict Sending Mails and Text Messages to the same Receiver Communication ID

Symptom

  • In SAP Marketing you want to send out anonymous Emails from a Campaign. The Target Group used in the Campaign may contain Contacts with the same Email Address. Since this is an anonymous Email you want to make sure that every Email Address is contacted only once.
  • In SAP Marketing you want to send out anonymous Text Messages from a Campaign. The Target Group used in the Campaign may contain Contacts with the same Mobile Number. Since this is an anonymous Text Message you want to make sure that every Mobile Number is contacted only once.

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Environment

SAP Marketing On-Premise
SAP Marketing Cloud Edition

Product

SAP Hybris Marketing 1.2 ; SAP Hybris Marketing 1709 ; SAP S/4HANA Cloud 1705 ; SAP S/4HANA Cloud 1708 ; SAP S/4HANA Cloud 1711 ; SAP S/4HANA Cloud 1802 ; SAP S/4HANA Cloud 1805 ; SAP hybris Marketing 1.1

Keywords

SAP Marketing, SAP Marketing Cloud; Email Campaign; Email Address; Phone Number; Mobile Number; Text Message; SMS; Target Group; Segmentation; Segmentation Object; Reference Object; Secondary Distinction Entity; Secondary Distinction Entities; Email Kampagne; Email Adresse; Zielgruppe; Telefonnummer; Mobiltelefonnummer; Segmentierung; Segmentierungsobjekt; Referenzobjekt; Sekundäre Entscheidungsentität; Sekundäre Entscheidungsentitäten; , KBA , CEC-MKT-SEG , Segmentation , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-CPG , Campaign , How To

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