SAP Knowledge Base Article - Preview

2448180 - Different telephone number length at the same SIP trunk

Symptom

Incoming number at SAP Contact Center is not getting matched correctly when PSTN numbers have different number length


Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

SIP trunk different length long digits mask plus + leading remove location city country SC mask PSTN E.164 ACD Automated Call Distribution , KBA , CRM-CCI , Contact Center Infrastructure , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.