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2448034 - Receiving Error While Generating CSR Request

Symptom

You have the need to Generate a CSR request but when you do so you are receiving an error

We check the Default Traces and can see the below output:

2.0�#2017 03 24 12:21:21:056#0-700#Error#com.sap.engine.services.servlets_jsp.ISE500#
com.sap.ASJ.web.000500#BC-NWA-INC-UIF#sap.com/tc~lm~itsam~ui~mainframe~wd#C0000AB95D2D011D0000000200001596#7229650000000004#sap.com/tc~lm~itsam~ui~mainframe~wd#com.sap.engine.services.servlets_jsp.ISE500#USER#178##046660B310C711E7B8120000006E50D2#0b893e3f10c711e7ba8e0000006e50d2##0#Thread[HTTP Worker [@1115467633],5,Dedicated_Application_Thread]#Plain##
500 Internal Server Error is returned for HTTP request [http://<host>:<port>/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/FloorPlanApp]:
  component [dispatcher],
  web module [webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd],
  application [sap.com/tc~lm~itsam~ui~mainframe~wd],
  DC name [sap.com/tc~lm~itsam~ui~mainframe~wd],
  CSN component[BC-NWA-INC-UIF],
  problem categorization [],
  internal categorization [1699853032].

[EXCEPTION]
com.sap.tc.webdynpro.services.sal.url.core.ResourceManagerRuntimeException: Log entry with identifier "xxxxx" created
 at com.sap.tc.webdynpro.services.sal.datatransport.core.DownloadResource.<init>(DownloadResource.java:100)
 at com.sap.tc.webdynpro.services.sal.datatransport.core.DownloadResource.<init>(DownloadResource.java:75)
 at com.sap.tc.webdynpro.progmodel.mime.ResourceFactory.createCachedResource(ResourceFactory.java:223)
 at com.sap.tc.webdynpro.progmodel.api.WDResourceFactory.createCachedResource(WDResourceFactory.java:77)
.....

Caused by: com.sap.tc.webdynpro.services.exceptions.vsiServiceException: Log entry with identifier "xxxxx" created
 at com.sap.tc.webdynpro.serverimpl.wdc.sl.ContainerResourceManager.createScanner(ContainerResourceManager.java:149)
 at com.sap.tc.webdynpro.serverimpl.wdc.sl.ContainerResourceManager.createVirusScanner(ContainerResourceManager.java:166)
 at com.sap.tc.webdynpro.serverimpl.core.sl.CoreResourceManager.scanBytes(CoreResourceManager.java:45)
 at com.sap.tc.webdynpro.services.sal.datatransport.core.ByteArrayResourceInput.scanForViruses(ResourceInput.java:280)
 at com.sap.tc.webdynpro.services.sal.datatransport.core.ResourceManager.scanAndSaveInCache(ResourceManager.java:362)
 at com.sap.tc.webdynpro.services.sal.datatransport.core.DownloadResource.setContent(DownloadResource.java:265)
 at com.sap.tc.webdynpro.services.sal.datatransport.core.DownloadResource.<init>(DownloadResource.java:97)
 ... 69 more


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Environment

  • SAP NetWeaver 7.1
  • SAP NetWeaver 7.2
  • SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

VSI, Virus Scan Interface, Virus Scan Profile, vsiServiceException, htmlb_FileUpload, Log entry with identifier , KBA , BC-JAS-SEC , Security, User Management , BC-NWA-INC-UIF , UI Framework , Bug Filed

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