2447535 - Task not removed from Outlook task list after Employee Responsible changed | SAP Knowledge Base Article

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2447535 - Task not removed from Outlook task list after Employee Responsible changed

Symptom

Create a task in Outlook with my own user as Employee Responsible and synchronize this task to CRM. Changing the Employee Responsible afterwards (in CRM or Outlook) and synchronize task again, it should not be shown in Outlook anymore as the filter is set to own employee. checking Outlook, the task is still there. The only thing that changed is the synchronization status, as the task is no longer marked for synchronization.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • Desktop Connection for SAP CRM
  • Desktop Connection for SAP CRM, enterprise edition

Product

Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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