2446324 - Creation of full-system-info-dump fails with error "ImportError: No module named pyhdbcli" | SAP Knowledge Base Article

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2446324 - Creation of full-system-info-dump fails with error "ImportError: No module named pyhdbcli"

Symptom

SAP Support asked you to provide a collection of the relevant diagnosis files (also known as "full-system-info-dump").

You try to collect the files via command line with a command like 'python fullSystemInfoDump.py [--days=<number_of_days>]'.

This command fails with the following error:

/usr/sap/SID/HDB01/exe/python_support/fullSystemInfoDump.py

Traceback (most recent call last):

File "/usr/sap/SID/HDB01/exe/python_support/fullSystemInfoDump.py", line11, in <module>

from hdbcli import dbapi

File

"/hana/shared/SID/exe/linuxx86_64/HDB_1.00.122.06.1485334242_3467891/python_support/hdbcli/dbapi.py", line 15, in <module>

import pyhdbcli

ImportError: No module named pyhdbcli


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Environment

  • SAP HANA

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

diagnosis files, FSID , KBA , HAN-DB , SAP HANA Database , Problem

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