SAP Knowledge Base Article - Preview

2445631 - Patching hanging at "configuring system settings" 97% - BI 4.x

Symptom

  • Patch of BI appears to be hanging at 'Configuring System Setting' 97%
  • CMS (Central Management Server) is up and running but consuming large amounts of CPU and Memory
  • SetupEngine logs show the last script to run was SetHyperlink.js - and the logs have not moved since

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

installation, stuck, hang, freeze, install, patch, support package, SP , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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