2444532 - CPI processes and tasks hang while "Sending task to agent" - SAP Cloud Platform Integration for Data Services | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2444532 - CPI processes and tasks hang while "Sending task to agent" - SAP Cloud Platform Integration for Data Services

Symptom

  • CPI shows "Sending task to the agent" or "Sending process to the agent" status indefinitely.
  • DSOnPremisAgent*.log shows, some of the following errors
    • java.lang.IllegalStateException: Connection pool shut down
    • Error fetch request from cloud
    • org.apache.http.impl.execchain.RetryExec execute 
    • INFO: I/O exception (org.apache.http.NoHttpResponseException) caught when processing request
    • <timestamp> INFO: executing http post requestPOST https://integration.onDemand.com/DSoD/agentmanager/unregister_agent HTTP/1.1
    • <timestamp> INFO: unregister with cloud response content: OK
  • If problem occurs after upgrade or install, Install_<timestamp>.log shows the following error even though install/upgrade completes successfully
    • INFO : Execute Command: dbstop.exe –y dsod_agent_repo
      INFO : Return Code: 255


Read more...

Environment

  • SAP Cloud Platform Integration for Data Services

Product

SAP HANA Cloud Integration 1.0 for data services

Keywords

LOD-HCI-DS, process, stalled, hung, frozen, communication, mds_request, jobexec_request , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , EIM-HCI , SAP HANA Cloud Integration (Data Services) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.