2444194 - Error "An unexpected server error has occurred processing your request ... Java.lang.NullPointerException" while accessing Introscope Enterprise Manager Webview Metrics - Solution Manager 7.2 | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2444194 - Error "An unexpected server error has occurred processing your request ... Java.lang.NullPointerException" while accessing Introscope Enterprise Manager Webview Metrics - Solution Manager 7.2

Symptom

In Introscope Enterprise Manager Webview you see the following error when you access to the metric:

  • "An unexpected server error has occurred processing your request. If the problem continues, contact your systems administrator.
  • Request: com.ca.apm.introscope.workstation.webapp.server.models.DashboardDetailsModel
  • Exception : java.lang.NullPointerException"

ErrorDashboard.jpg


Read more...

Environment

  • Solution manager 7.1 / 7.2
  • Introscope Enterprise Manager lower than 10.1

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

Error "An unexpected server error has occurred processing your request ... Java.lang.NullPointerException" while accessing introscope Enterprise Manager Metrics - Solution Manager 7.2 , KBA , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.