SAP Knowledge Base Article - Preview

2443904 - No data loaded in IT Service Management Analytics of FIORI Launchpad

Symptom

  • There is no data loaded after you click "IT Service Management Analytics" in FIORI Launchpad of SOLMAN 7.2 system. Even though you finish the configuration in SOLMAN_SETUP for extraction and choose transaction types, you get the same result.
  • Loading dots cross the screen continuously but never load.

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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Analytics, Fiori, Launchpad,mata data, cache, initialize,extraction , KBA , SV-SMG-SUP-REP , Incident Management Reporting , SV-SMG-SUP , Service Desk / Incident Management , CRM-BTX-ANA-SRQ , ITSM Analytics , How To

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