2443315 - SAM: Time frame selected in SAM Dashboards | SAP Knowledge Base Article

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2443315 - SAM: Time frame selected in SAM Dashboards

Symptom

You are using My SAM Dashboard from Service Availability Management in SAP Solution Manager 7.1 and you want to understand why you see different time fames in the SAM dasboards:

Case 1: From the 1st day of the month to the 1st day of the following month

Right_SAM_Dashboard.jpg

Case 2: From the Xth day of the month to the Xth day of the following month

Wrong_SAM_Dashboard.jpg

Note: X has the value of today (if today is 16th March, X will be 16)


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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

#SOLMAN, Work Mode Management, Service Availability Management, Selected time range, SLA, dashboards , KBA , SV-SMG-ADM-DTM , Downtime / Work Mode Management , How To

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