2443206 - Error 12055: System call realpath failed with error 2 on Devices Data Collector in DBACockpit - SAP ASE | SAP Knowledge Base Article

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2443206 - Error 12055: System call realpath failed with error 2 on Devices Data Collector in DBACockpit - SAP ASE

Symptom

  • In DBA Cockpit, You find that there are errors in the Log of the Devices Data Collector: System call realpath failed with error 2 (System call %s failed with error %d).

         Click on the error message, the affected SQL is:
         INSERT INTO saptools..DBH_SNAP_DEVICES (    APFReads,    BDODB,   ...)
         SELECT        SRC_MONDEVICEIO.APFReads,        0 AS BDODB,        1 AS BDOI, ...
         FROM master..monDeviceIO SRC_MONDEVICEIO
         JOIN master..sysdevices SRC_SYSDEVICES ON SRC_MONDEVICEIO.LogicalName = SRC_SYSDEVICES.name 
         JOIN master..monDeviceSpaceUsage SRC_MONDEVICESPACEUSAGE ON SRC_MONDEVICEIO.LogicalName = SRC_MONDEVICESPACEUSAGE.LogicalName

  • There is no IMDB(In-Memory Database) used on Your ASE server, that is to say, it is not the situation described in SAP KBA 2304324.

  • select * from master..monDeviceSpaceUsage, error 12055 is raised. The output doesn't contain a row for LogicalName errorlog. Normally it should have a row for errorlog (VDevNo is -1, LogicalName is errorlog,  PhysicalName is the value of select @@errorlog).  


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Environment

  • SAP Adaptive Server Enterprise 15.7
  • SAP Adaptive Server Enterprise 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

DBA Cockpit, Dbacockpit, data collector, job, error 12055, msg 12055, monDeviceSpaceUsage, sysdevices, saptools, realpath, system call, SP_DBH_DEVICES, DBH_SNAP_DEVICES, errorlog , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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