SAP Knowledge Base Article - Preview

2443102 - Unable to Reset Passwords or Create Users in Sybase Mobiliser Platform

Symptom

  • When resetting the password of a user or administrator an error is seen:
    • "An error occurred while resetting your password"
  • When attempting to create a user through the Administration Portal or through the Mobiliser Consumer Signup an error is seen:
    • "An error occurred while registering a customer"

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Environment

  • Sybase Mobiliser Platform 5.1
  • JDK 1.8

Product

Sybase Mobiliser Platform 5.1

Keywords

reset password register registering mobilizer xsd jdk8 jdk7 jdk6 jdk 1.6 1.7 1.8 consumer signup , KBA , MOB-MCO-MM , Money Mobiliser , Problem

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