SAP Knowledge Base Article - Preview

2442943 - Logical Host List empty while connecting Diagnostic Agent on the Fly - Solution manager 7.1

Symptom

  • You are unable to connect Agent on the fly to Solution manager
  • The Target host list of agent on the fly is empty
  1. In Solution manager
  2. Go to Solman_setup transaction
  3. Go to Managed System Configuration Tab
  4. Click on Step Enter System Parameters
  5. When you display the resulting host list of the diagnostic agent on the fly
  6. The target host list is empty :

ManagedSystemConfiguration-Error.jpg

  • Run the following command on the Managed host:
    • On Windows:
      • "C:\Program Files\SAP\hostctrl\exe\saphostctrl.exe" -function GetComputerSystem
    • On Unix:
      • /usr/sap/hostctrl/exe/saphostctrl -function GetComputerSystem
  • The result is similar to the below output :

*********************************************************
CreationClassName , String , ITSAMComputerSystem
Name , String ,
Hostnames , String[] sep=; ,  List Empty

IPAdresses , String[] sep=; ,  List Empty
*********************************************************


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Environment

  • Solution manager 7.1
  • Diagnostic Agent On The Fly

Product

SAP Solution Manager 7.1

Keywords

Logical Host List empty while connecting Diagnostic Agent on the Fly - Solution manager 7.1 , KBA , SV-SMG-DIA , Solution Manager Diagnostics , Problem

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