SAP Knowledge Base Article - Preview

2441744 - How to enable the 'source code' function for Email Editor since SAP CRM EHP3

Symptom

Previously, there is 'Source Code' function in Email in IC agent business role. But this function is not visible since SAP CRM EHP3.

This is the 'Source Code':
source codes in email.png

 

This article introduces a way to bring the 'Source code' function back. However, please notice, 'Source code' function should be used by developers for analysis purpose when end users encounter any problem on Emails. It is not designed to be used for end users for their daily work.


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Environment

SAP enhancement package for SAP Customer Relationship Management

Product

SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

CL_CRMCMP_C_MAILBODY_IMPL, GET_HIDE_SOURCE_VIEW, GET PARAMETER ID, CL_CRMCMP_C_MAILBODY_IMPL, GET_BTF_EDITOR_TOOLBAR, CRMCMP_CCS_EML, MailBody , KBA , CRM-IC-CHA-EMA , E-Mail Integration , CA-WUI-UI , User Interface , CA-WUI-BTF , BTF Editor , Problem

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