SAP Knowledge Base Article - Preview

2441005 - 1ORD_STATUS_SET not update status by RSPPFPROCESS

Symptom

You customize an action with method call 1ORD_STATUS_SET and processing time Processing using Selection Report with an intention to update document status by batch job that runs report RSPPFPROCESS. This action is executed successfully but document status is not updated.

For example, you would like to set document status to Completed by batch job if its status stays on Solved for more than 5 days. When the start condition is met, RSPPFPROCESS properly executes this action for the document but the status remains Solved when you open it on WebUI.

If you customize this action's processing time as Immediate Processing or Processing When Saving Document, the document status is properly updated on WebUI and saved in DB.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

SPPFP , KBA , CRM-BF-ACI , Actions/Output Determination , CRM-BTX , Business Transactions , Problem

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