2440743 - Analysis for Office compatibility issues with Excel 16/Office 365 | SAP Knowledge Base Article

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2440743 - Analysis for Office compatibility issues with Excel 16/Office 365

Symptom

The symptoms below might appear at random:

  • The “Analysis” ribbon on the Excel tool-bar disappearing at random, requiring users to go to the COM add-ins menu and manually re-check the Analysis add-in. The Analysis icon reappears after doing so.
  • Same symptoms as above, but the Ribbon does not reappear upon re-checking the add-in. The user is forced to open Analysis for Excel through the desktop Start menu. The Analysis icon reappears after doing so.
  • After performing both troubleshooting methods above, the Analysis add-in is still not working.

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Environment

  • SAP BusinessObjects Analysis 2.0, edition for Microsoft Office
  • SAP BusinessObjects Analysis 2.1, edition for Microsoft Office
  • SAP BusinessObjects Analysis 2.2, edition for Microsoft Office
  • SAP BusinessObjects Analysis 2.3, edition for Microsoft Office

Product

SAP BusinessObjects Analysis 2.0, edition for Microsoft Office ; SAP BusinessObjects Analysis 2.1, edition for Microsoft Office ; SAP BusinessObjects Analysis 2.2, edition for Microsoft Office ; SAP BusinessObjects Analysis 2.3, edition for Microsoft Office

Keywords

Analysis for Office, AO, A4O, toolbar , KBA , BI-RA-AO-XLA , Excel Addin , Problem

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