2440617 - ERMS: Email push are not arriving to IC Web client | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2440617 - ERMS: Email push are not arriving to IC Web client

Symptom

Using ERMS push scenario, emails are not pushed to the IC webclient but the user can only handle them through CDT. 


Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition all versions ; SAP Customer Relationship Management 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 ERMS e-mail push queue SMTP email ICI , KBA , CRM-CCI , Contact Center Infrastructure , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.