2440337 - Crystal Report for Enterprise error:login exception (Error: FWM 01014) | SAP Knowledge Base Article

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2440337 - Crystal Report for Enterprise error:login exception (Error: FWM 01014)

Symptom

Launch Crystal Report for Enterprise from start menu on Windows and connect to CMS (Central Management Server), error encountered:

Failed to establish a connection. The cause was:

There has been a problem logging on SAP BusinessObjects Business Intelligence platform. An unexpected error occurred. Please contact your network administrator.

Error:

login exception (Error: FWM 01014) 

FWM01014.PNG


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0/4.1/4.2
  • SAP Crystal Reports for Enterprise 4.0/4.1/4.2
  • Distributed environment (CMS server and web server are installed on separate hosts)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

FWM 01014 CR4E Crystal Report for Enterprise login exception , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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