2440158 - PENDING state for all scheduled jobs - jobserver is running but jobserverchild does not start | SAP Knowledge Base Article

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2440158 - PENDING state for all scheduled jobs - jobserver is running but jobserverchild does not start

Symptom

  • Scheduled jobs stay in PENDING state in instance manager
  • Following error seen in High level Adaptive Job Server (AJS) logs:
    "Subprocess (Job Server Child) could not be started. Reason: Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: jobserverchild (ReplicationSchedulingService WebIJavaSchedulingService, 0, Timeout waiting for Child [752] to register ([120]seconds)."
  • Affects all scheduled jobs (Web intelligence reports, Lifecycle Management (LCM) / Promotion Management]
  • No logs created for Adaptive Job Server (AJS)
  • Promotion through enhanced Change and Transport System (CTS+) fails with the following errors:
    java.io.IOException: Connection reset
    Highest return code is 12
    Ended with return code:  ===> 12 <===
  • Running the AJS child process through the command line directly (extracted from the AJS traces) returns the following error:

    Exception in thread "main" java.lang.NoClassDefFoundError:

    Caused by: java.lang.ClassNotFoundException:
    at java.net.URLClassLoader$1.run(URLClassLoader.java:255)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(URLClassLoader.java:243)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:372)
    at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:344)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:313)
    Could not find the main class: . Program will exit.                                                           


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Wily Introscope

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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