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2439413 - Diagnostics Agent installation stuck at kernel specification screen


You are attemtping to install the Diagnostics Agent with SWPM and the installation does not get past the Software Package Browser screen. 
The status of each kernel package shows "Still missing" even after you provide the Kernel Media Path and click "Next". No meaningful error message is displayed. 


Checking the sapinst_dev.log file, you just see info messages or warnings about the unpacking of the Kernel SAR files as shown below:

INFO 2017-02-06 15:53:12.939 (root/sapinst) id=modlib.jslib.childAppReturnNoOutput
Execution of the command "/tmp/sapinst_exe.23953.1486424891/SAPCAR -xvf <path to kernel media>/DATA_UNITS/K_720_U_LINUX_X86_64/DBINDEP/SAPHOSTAGENT.SAR," finished with return code 40.



So far this issue was only observed when installing the Diagnostics Agent. 
The issue is not tied to an specific OS or Database.


SAP NetWeaver all versions


RMOSSWPM10, sapinst, Software Provisioning Manager, Generic Options, SAPCAR, return code 40, error, unpacking, SAPEXE.SAR, SAPHOSTAGENT.SAR, SAPJVM6.SAR, SAPDIAGNOSTICSAGENT.SAR, Define Parameters, hangs,  RMOSSWPM, RMOS70SWPM, linux, unix, windows, doesn't resolve, specified, kernel DVD, , KBA , BC-INS , Inst.Tools - Use subcomponents; SAP Note 1669327 , BC-INS-NT , Installation Windows , BC-INS-UNX , Installation Unix , Problem

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