2438985 - "Portal Content" or "System Landscape Overview" hangs in IE11 | SAP Knowledge Base Article

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2438985 - "Portal Content" or "System Landscape Overview" hangs in IE11


After a Portal update, when using IE11 and following to "Content Administration" > "Portal Content", while expanding the content tree, the browser will hang as if waiting for server roundtrip.

Portal Content.png

The issue can also happen on "System Administration" > "System Landscape", when scrolling in system definition list.
If you search via F12 Debugging Tools, you can see error "SCRIPT5007: Unable to get property 'EPCM' of undefined or null reference" on file IHub.js.




  • Enterprise Portal
  • Web Dynpro for Java
  • SAP NetWeaver release independent


SAP NetWeaver all versions


Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5,, stuck; hung; freeze; freezes; NWA; System Administration; System Landscape; Portal Content Administration; Quirks; Standards; Enterprise Mode; Broadcast Messages; Broadcasting Messages; folders don’t open; slow; spins forever; never open up; processing circle, hang, tree structure, IE11, Internet Explorer, accordion, expand, WDJ, , KBA , portal content directory , freeze , BC-WD-UR , Unified Rendering , BC-WD-JAV , Web Dynpro Java , EP-PIN-AI , Application Integration , EP-PIN-NAV , Navigation , BC-WD-JAV-RUN , Web Dynpro Java Runtime , BC-WD-JAV-GEN , Web Dynpro Java Generation , Problem

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