With t-code SE38 or ST13, run the report RTCCTOOL to do the Service Preparation Check, get the following alert about "Collectors and TCOLL":
SAP_COLLECTOR_FOR_PERFMONITOR, RTCCTOOL, Collectors and TCOLL, Service Preparation Check, EWA, CQC , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , SV-SMG-SDD , Service Data Download , How To
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