SAP Knowledge Base Article - Preview

2438569 - Checklist steps: workflow to Support team ( BBPCRM 701 )

Symptom

Your document  is using a Checklist in Ehp1 version.

Some of your steps are assigned to Business Partner "Support team" or any other organisational unit. In this case, system is not sending the workflow to individual business partner placed in team.


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Environment

BBPCRM 701, Solman ITSM

Product

SAP Customer Relationship Management 7.0 ; SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP CRM 7.0

Keywords

Step partner, Checklists, multiple partners, workflow, support team, 1876056 ,1782183 , KBA , CRM-BTX-SRQ-SM , Solution Manager Integration , CRM-BTX-SRQ-BF-CKL , Checklist for Services , Problem

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