2438454 - FileResourceMgr:unlockFile exception | SAP Knowledge Base Article

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2438454 - FileResourceMgr:unlockFile exception

Symptom

  • Following errors seen in FRS (File Repository Server) logs:

    FileResourceMgr::manage: Setting num writer for C:\Input\a_217\118\037\2455257\ to 1. ID is: w100681488524664
    FileStoreManager::remove: Failed to remove the file C:\Input\a_217\118\037\2455257\ in a file system operation. Please check access rights or for a sharing violation. Reason: Directory not empty
    FileResourceMgr::free: Decrement num writer for C:\Input\a_217\118\037\2455257\ to 0
    (.\osca_fs_impl.cpp:1253) context (4026589214) FileStore_Impl::removeEx3: 0.002

    assert failure: (.\frsresmgr.cpp:1072). (false : FileResourceMgr::unlockFile: Cannot find entry for file C:\Input\a_217\118\037\2455257\dsws_upload_azifazbzppzakukipkr_6nw-guid[3cdf58c5-64a7-4711-a02f-60799b6dd905157]).

  • Following errors seen in CMS (Central Management Server) logs:

    FilesCallback::operator(): An object was deleted, removing files from FRS
    Synchronous Delete: Delete failed for [2455257].  Creating Tombstone with no cleanup delay.

  • Event Viewer throws errors raised by CMS or FRS that it failed to remove files


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 (BI)
  • Windows
  • SAP Design Studio 
  • Analysis for Office

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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