2438242 - Telephone number set as standard in source account is merged to target account and set as standard. | SAP Knowledge Base Article

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2438242 - Telephone number set as standard in source account is merged to target account and set as standard.

Symptom

When master account and source account have different telephone numbers and both checked as Standard No. in Address Independent Communication Numbers Assignment Block, the telephone number of the source account is copied to the master and set as standard when the accounts are merged.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

BP_ADDR/IndependentCommNumbersList, STRUCT.STD_NO , KBA , address independent communication number , cleansing case , CRM-MD-BP , Business Partners , Problem

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