2438031 - SMP nodes restarted automatically - SMP 3.0 MBO Runtime/ 2.3 | SAP Knowledge Base Article

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2438031 - SMP nodes restarted automatically - SMP 3.0 MBO Runtime/ 2.3


Suddenly SMP MBO nodes restarted automatically. After the restart both MBO nodes work fine but the secondary one is showed in the Cockpit as STOPPED. The SMP log files and the event viewer are full of error messages like:

  • JZ0BE: BatchUpdateException: Error occurred while executing batch statement: SQL Anywhere Error -638: Right truncation of string data
  • com.sybase.djc.transaction.TransactionRolledbackSystemException: com.sybase.djc.transaction.TransactionContext.*AnonymousTransaction*
  • 2017-01-21 18:06:54.473 WARN Cluster Thread-11 [com.sybase.sup.server.cluster.ClusterUtils] [] [] Cluster primary changed. oldServer= cgtsapp26300 newServer=<serverName>
  • com.sybase.sup.server.dcn.DCNException was thrown by method com.sybase.sup.server.dcn.DCNSecurityFactory not loaded or implemented in the target webapp.\ncom.sybase.sup.server.dcn.DCNException: Package properties not found for package d1_. in domain default
  • E. 2017-01-20 19:48:31. <141293> [-10374] Aborting request that started during shutdown
  • E. 2017-01-20 19:50:06. <139646> [-10279] Connection was dropped due to lack of network activity
  • E. 2017-01-20 19:36:30.938+0000 <Backend-0001> OEE1051: The Outbound Enabler was unable to access the session with ridx=11 sidx=23 snum=1314 sfp=341c0bf0 on a RS_CLI_SESSION_BEGIN packet due to cannot connect to backend server
  • E. 2017-01-20 19:37:45.438+0000 <OEMaster> OEE1033: The Outbound Enabler is unable to connect to the backend server at cgtsapp26299.s2.ms.unilever.com:5001 to ping it. Pinging again...
  • 20170120T195220.021|1|Index #[0] Message: [Communication error] NativeError: [-85] Source: [SAOLEDB.16] SQLState: [08S01]|||||10160
  • 20170120T204134.818|2|(x-sup-sessid=1smdcw7iok204) DeviceMutex failed to acquire lock. Waited 200 seconds to acquire lock for '13396'. Result 258|deviceid=13396|13396|||8196
  • 20170120T202225.203|2|(x-sup-sessid=1smdcw7iok204) Event Type: ERROR__Object Name: monet:SettingsExchange.dll:SettingsExchange__Method Name: SetServerPropGroup__Error Code: 5643__Error Detail: The server is already processing a request for the tuple: user, device, application. Retry the operation again later.__Source: moRequestBroker.cpp 375.__|flieberg_e@dexsupport|6643AF0BE8C041F0BAC2AF651934B235__RETAILEX|||5808
  • 20170120T193319.514|1|Load balanced services state set to stop. Stopping finished.|||||8744
  • 20161223T235326.411|1|Responder got near-fatal error: Index #[0] Message: [Database server not found] NativeError: [-100] Source: [SAOLEDB.16] SQLState: [08001]|||||11016
  • 20161224T004248.706|1|GenericExeController detected service process for service 'MlsrvWrapper' has terminated abnormally. Restarting it...|||||264820170120T193512.672|1|Node CGTSAPP26299 is becoming controller|||||11844
  • 20170120T193512.706|1|Service not running on local node skipping pause. Status = StopPending|||||11844

20170120T193631.664|1|Stopping LBManager|||||3952
20170120T193631.664|1|Stopping MonitorServers thread for CGTSAPP26299|||||3952
20170120T193828.481|1|Starting LBManager|||||9608
20170120T193829.595|1|Starting heartbeat for CGTSAPP26299|||||9608
20170120T193829.597|1|Starting server monitor thread for CGTSAPP26299|||||9608
20170120T193830.540|1|Marking node 5 offline|||||2244
20170120T193830.837|1|Nodelist changed. Adjusting last rebalance time to 20/01/2017 19:08:30|||||2244
20170120T195040.314|1|ERROR. Controller status got reset by someone. |||||9836
20170121T174918.011|1|Stopping LBManager|||||9608
20170121T174918.017|1|Stopping MonitorServers thread for CGTSAPP26299|||||9608
20170121T174918.017|1|Stopping heartbeat for CGTSAPP26299|||||9608
20170121T180538.069|1|Starting LBManager|||||12576
20170121T180540.717|1|Starting heartbeat for CGTSAPP26299|||||12576
20170121T180540.720|1|Starting server monitor thread for CGTSAPP26299|||||12576
20170121T180542.364|1|First check to become controller passed. |||||13508
20170121T180553.875|1|Second check to become controller passed. |||||13508
20170121T180553.877|1|Node CGTSAPP26299 is becoming controller|||||13508
20170121T180554.274|1|Service was just started. Waiting for it to go to running state.|||||13508
20170121T181054.291|1|Error pausing local service |||||13508
20170121T181554.628|1|Error pausing local service. - System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.|||||13508
20170121T181554.628|1| at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)|||||13508
20170121T181554.628|1| at com.iAnywhere.MobileOffice.LBManager.LBManager.PauseLocalService()|||||13508
20170121T181554.894|1|Nodelist changed. Adjusting last rebalance time to 21/01/2017 17:45:54|||||5268
20170121T182125.909|1|Nodelist changed. Adjusting last rebalance time to 21/01/2017 17:51:25|||||2152
20170121T182145.948|1|Nodelist changed. Adjusting last rebalance time to 21/01/2017 17:51:45|||||4820
20170121T182215.944|1|Nodelist changed. Adjusting last rebalance time to 21/01/2017 17:52:15|||||4632

  • 20170114T162611.805|1|Error pausing local service. - System.InvalidOperationException: Cannot open Service Control Manager on computer '.'. This operation might require other privileges. ---> System.ComponentModel.Win32Exception: A system shutdown is in progress|||||4900
  • 20170121T032825.881|2|sup.mbs.moca.3 com.sybase.iiop.net.CorbaNetworkException: Connect Failed: ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
  • 20160720T114726.292|2|sup.mbs.moca.5 com.sybase.iiop.net.CorbaNetworkException: Stream.Receive ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host|||||4292
  • 20170120T193631.327|1|System.ComponentModel.Win32Exception: Access is denied|||||4072
  • 20170120T193631.327|1| at System.Diagnostics.Process.Kill()|||||4072
  • 20170120T193631.327|1| at com.sybase.sup.server.SUPServerWrapper.KillMlsrvIfExists() in u:\server\jmsbridge\src\cs\com\sybase\sup\server\SUPServerWrapper.cs:line 385|||||4072
  • Cluster node '<clusterNodeName>' was removed from the active failover cluster membership. The Cluster service on this node may have stopped.
  • Miniport NIC 'Microsoft Hyper-V Network Adapter' connected
  • Miniport NIC 'Microsoft Hyper-V Network Adapter' disconnected



SAP Mobil Platform (SMP/SUP) 2.3/ 3.0 MBO Runtime - Cluster Installation


SAP Mobile Platform 2.3


smp, restart, automatically, hyper-v, cluster, node, MBO, Runtime , KBA , MOB-SUP-RT , SUP Runtime , Problem

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