SAP Knowledge Base Article - Preview

2437504 - Volume 4 Daily Report Arrived Vs Completed contact values are different

Symptom

In the standard report Volume 4 Daily, the value for the number of contacts in the field "Arrived" is different from the number of contacts in the field "Completed".
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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Business Communication Management, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0, 7.0.1, 7.0.2, 7.0.3, 7.0.3.100, 7.0.4, 7.0.4.100, 7.0.5, 7.0.6, 7.0.6.100 , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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