2437428 - Error: "The remote server returned an error: (500) Internal Server Error" when connecting to HANA | SAP Knowledge Base Article

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2437428 - Error: "The remote server returned an error: (500) Internal Server Error" when connecting to HANA

Symptom

The SSO is not working when connecting from Analysis Office to HANA system via OLAP connection defined in BIP/CMC.

The trace contains the following entries when trying to access HANA (http(s)://<server>:<port>/sap/bc/ina/service/v2/GetServerInfo):

---
The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at com.sap.ip.bi.pioneer.core.connections.CrHttpConnection.GetResponse(HttpWebRequest iRequest, String purpose)
at com.sap.ip.bi.pioneer.core.connections.CrHttpConnection.Connect(String iUser, String iPassword, String iTicket)
---


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Environment

SAP BusinessObjects Analysis, edition for Microsoft Office

Product

SAP Analysis for Microsoft Office all versions

Keywords

saml, sso, single, sign, on, single-sign-on, automatic, authentication, logon, prompt, dialog, user, unable, configuration, configuring, hana, db, login, olap connection, xs, serviceprovider , KBA , BI-RA-AO-CON , Connection and Authentication , BI-RA-AO-XLA , Excel Addin , Problem

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