2437173 - Office integration error while opening document in solution documentation UI SOLDOC | SAP Knowledge Base Article

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2437173 - Office integration error while opening document in solution documentation UI SOLDOC

Symptom

This KBA explains following error:
While opening MS Office document in solution documentation you are getting following error:

The Office control is not responding. Possibly the plug-in of the browser is deactivated or not installed.

office integration.png


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Environment

Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLDOC; edit document; Dokument bearbeiten; Office Fehler; office error; not able to open document; online bearbeiten; Lösungsdokumentation , KBA , SV-SMG-IMP-BIM , Business Blueprint / Solution Documentation , Problem

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